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Frequently Asked Questions
Quick answers to common questions
How much does ClaimLedger AI cost?
We haven't set our pricing yet, and we would rather say so than quote you a number we might change. Send us a message and we'll tell you where things stand for your situation.
Is my data secure?
Your documents, receipts and personal information are encrypted in transit and at rest. We don't sell your data, and we don't hand it to anyone for their own purposes. We do rely on service providers to run the product — cloud storage, payment processing, and the AI provider that reads your receipts and policy — and the privacy policy sets out exactly who sees what.
Can I use this for any type of insurance claim?
ClaimLedger AI is optimized for homeowners insurance claims (fire, flood, theft, natural disasters). While you can use it for other property claims, our features are specifically designed for residential property loss—including ALE tracking, content inventory, and coverage limit management.
Do you offer customer support?
Yes! We provide email support to all users, with priority support available for premium subscribers. We typically respond within 24 hours. Our goal is to make your claims process as smooth as possible.
Can I export my data?
Yes! You can export your data to PDF (for adjuster submission) or Excel (for your own records) at any time. Your data is always portable—you're never locked in. We believe you should own your claims data.